Novodonna

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FAQs

Frequently Asked Questions.

We don’t like to as we want to keep things fresh but if an item is a best seller, we would likely restock it
We do not stock styles in bulk/mass purchase and would like to retain a sense of exclusivity so that our customers feel like individuals and not all look the same
We stock from extra small to large. We would love to accommodate plus sizes but the reality is that it’s expensive to purchase and to manufacture, we are however considering for the future and you’ll know about it when the time comes.
Yes, for the simple reason that we don’t regard customers as a number, we want to build rapport with you for you to benefit from future promotions and opportunities and if we don’t have you registered, you won’t have access to this.
Our system is setup to monitor and assist you throughout your shopping experience and yes you especially do deal with a human should you encounter a problem.

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